ServiceNow Certifications
Practice tests, mock exams, and AI-powered study tools for every ServiceNow certification. Start free — no credit card required.
CSA
Certified System Administrator
The foundational ServiceNow certification. Covers platform navigation, ITSM applications, CMDB, reporting, and administration.
View study guideCAD
Certified Application Developer
For developers building custom applications on ServiceNow. Covers scripting, data modeling, UI development, and integrations.
View study guideCIS-ITSM
Certified Implementation Specialist — IT Service Management
For professionals implementing ServiceNow ITSM. Covers Incident, Problem, Change, and Request management at an implementation level.
Coming soonCIS-HR
Certified Implementation Specialist — Human Resources
For professionals implementing ServiceNow HR Service Delivery. Covers case management, employee onboarding, and HR catalog.
Coming soonNot sure where to start?
Most people start with the CSA — it's the foundational certification and the gateway to all other ServiceNow credentials.
Start with CSA — it's free